JP
Jackie P
1 reviews | Active since Mar 2016
01 Mar 2016, 15:50
POOR SERVICE/ INCORRECT BILLING /
Vodacom failed to cancel a contract after making several calls to this effect resulting in billing of the phone which was no longer in my possession. NOW I WANT A refund!!!!<br> <br>
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
02 Mar 2016, 11:06Hello 56@numnum,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply02 Mar 2016, 11:06
Official
Hello 56@numnum,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
