Poor service, *********** staff!

I have absoulutley had it !!! 1 Feb i bought a prepaid phone online, i left town before it was delivered, cancelled it and decided to get a contract rather, upon confirming the order, to avoid inconvinience i request that it is delivered to my work adress in gauteng, the consultant captures it and explains terms and conditions as well as insurance details, this was on the 8th, confirmation of my order has not been sent, vodacom has since sent it to an incorrect adress. now i have to be inconvinced again !!