1 reviews | Active since Jan 2017

08 Feb 2017, 13:23

Poor service - Hazel - NEW CONTRACTS

<p>Spoke to operator named Hazel, no help whatsoever.</p> <p> </p> <p>I suggest giving Vodacom a miss. No service</p> <p> </p> <p>Operator tells me that there is no stock BUT NO ONE LETS ME KNOW UNTIL I CALL THEM,</p> <p> </p> <p>WILL BE NOT RENEWING ANY OF MY VODACOM CONTRACTS</p> <p> </p> <p> </p>

0
Replies (2)
Vodacom
Vodacom's reply08 Feb 2017, 13:26
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update08 Feb 2017, 13:49
Reviewer Update

Standard reply with no intent to resolve the issue.