1 reviews | Active since Jul 2020
Poor service from Vodafone
This is not only me, although I am reporting this matter. Vodafone services to the clients is absolutely poor. I did report the problem with signal to the Vodafone Officer and the Technician more than 10 times and we from the Thabazimbi District Limpopo Province, are having problems with the Signal. Every month Vodafone is very quick to deduct the money for the contracts from our accounts, but when services need to be provided, they are not complying. What does the CEO communicate to the board of directors and shareholders. I can tell you, NOTHING REGARDING NON-COMPLIANCE. What rememberest will clients receive for NON-COMPLIANCE. NONE. Although you will be held accountable to honor your agreement with them. I even requested that a Snr. Manager need to contact me (a person with authority) as I need my phone 24 hours a day for emergency reasons and if they cannot provide me with it, as in the past 25 years with them. He then need to cancel my contract agreement so that I can search for a provider that can. NOBODY HAS CONTACTED ME YET. THIS PRROBLEM STARTED MAY 2019.
