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Fazel S

1 reviews | Active since Jul 2021

26 Jul 2021, 01:12

Poor Service from Vodacom Vodaworld

On 23 May 2021 I renewed my contract with Vodacom and purchased the Samsung ZFold 2. On 4 July 2021 'Ink Patches' appeared in the 'flip screen' and the phone was taken in for repair. The flip screen and the the protective cover was 'replaced' however the workmanship on the flip screen is very shoddy and an inappropriate protective cover was installed onto the front screen. Have brought this to the attention of Vodacom however to date no assistance/rectification has taken place.

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Replies (1)
Vodacom
Vodacom's reply26 Jul 2021, 07:07
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team