Poor service from Vodacom staff

I took out a contract from Vodacom in Highveld Mall in Witbank, this was a laptop bundle, where I get a laptop with 2Gig day and 2Gig night. I went there on Saturday the 10 November after I noticed i am not receiving my 2Gig night. I asked them to please assist me, after telling me that i am on topup i do not qualify for the night owl i wanted to know why would i take a contract and not receive what is being advertised but still pay the same price? They then said they don't know and logged a call on the system and said this needed to be looked at by a different department. I spent more than two hours at Vodacom arguing and pleading with them to actually do something. I returned on the 13th where i was told that they cannot assist me it was loaded, I called the number they gave me while in store, as they didn't want to dial the number to find out what is happening with my request. I was then informed that the request was sent back to the store as no number was loaded in the request. Precious, the lady that I was dealing with then told me how many times except Saturday have i returned to the store to sort out this querey. Why does it matter? How many times do you want me to return to the store to get assistance? Precious then told me she is very busy and i need to deal with this myself. I requested to see a Manager, she then went to the back room, but not her nor a Manager came back. I took photos showing Precious and the Manager in the room, ignoring me. I am very unhappy about the way i am treated by the store and amazed that Vodacom trust these persons to represent them in this manner. Here is all my reference numbers: 1- ********** ********** and 1- ********** ********** . I have the photos of the store and the staff should you wish to view them. I would like my contract to be fixed to receive both day and night data or to be discounted because i am not getting the full package. I am awaiting your urgent response.