1 reviews | Active since Jan 2017
Poor Service From Vodacom South Africa
<p>I called in and cancelled my contract with Vodacom for telephone number ********** 719 in November 206 but my surprise in Dec 2016 when I recieved mt statement, I noticed that it was not cancelled. I called again in 14 Dec and enquired why it was not cacelled but I was tolded it was not cancelled. The following are reference numbers to my calls. 1- ********** 286508, 1- ********** 889116. Early in Jan 217 when i received the statement, it idicated notinh was cancelled ain. I called Vodacom again to enquire. they told me that the cancellation was for ********** 202. This was wrong as this was not the request. The reference number is 1- ********** 423346.</p> <p> </p> <p>I expect to be credited by Vodacom from the 1st time I cancelled the contract for ********** 719 to be cancelled which was in early November 2016.</p> <p> </p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
