Poor service from Vodacom Sales

Me and my wife app**** online on vodacom website for a new contract. She was phoned first and was told it is approved and received an email. A day later I was notified also with an approval and received my email. On that same day my wife was called and they confirmed her detail and said her tablet will be delivered later the day or the following day. The following day I was called and also my detail were confirmed and I was then told it will take 5 days. The next day however I received my tablet. Now 4 days later and my wife have not received her tablet. So we just phoned only to find out that the deal with my wife was cancelled. We asked who cancelled it and why. The lady could not tell us why but that my wife can apply again. How is this even possible. She went through the entire process, got approved, got delivery confirmed and then out of nowhere it was cancelled by someone they don't know. Well done Vodacom, well done. That is really great service! I will never again waste my time trying to convince people to use vodacom. This is very disappointing. VERY DISAPPOINTING.