Poor Service from Vodacom repair center

<p>I booked in my blackberry 9720 for repairs on the 27 February 2016. The agent that helped me at the Bridge Vodashop took out my micro sim which was in the sim adapter and damaged my sim reader of my blackberry it was send out for repairs but repair was rejected saying BER I was at the manager of the Vodacom shop KEVIN he escalated me to the Vodacom repair Centers Technical manager Darren I went to him they rebooked the Blackberry for repairs and it also was rejected BER then Darren said he is going to escalate the problem to his managers in CAPE TOWN 08/03/2016 and will come back to me the following day. I am still waiting for a reply. it is now almost the end of MAY and stil no reply I am deeply unhappy with the service given by vodacom.</p>