FG
Ferial G
1 reviews | Active since Dec 2019
21 Apr 2022, 12:06
Poor service from Vodacom regarding vodabucks
On the 15th of April I used my vodabucks to purchase a funko pop. The vodabucks were removed immediately from my account but I have yet to receive a confirmation sms with my waybill number. I have tried to contact Vodacom to no avail. My order number is ***.
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Vodacom's replyOfficial
21 Apr 2022, 14:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Apr 2022, 14:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team