Poor service from Vodacom Kollonnade staff and the manager

<p>I booked in my phone on the 28th January 2017 for a screen repair which is covered for the first screen repair , it is now almost 2 months and my phone has not been repaired. The first incomptence from the staff is when I walked in the shop to enquire about the status of my phone only to be told my phone is not a Vodacom phone of which it is a contract phone they debiting on time every month. ALmost 2 months i am not getting any feedback from them, I have to call everytime of which nobody is taking the matter seriously, the answer i get is we will get back to you of which nobody does that.</p>