Poor Service from Vodacom I***-5
<p>Whenever, companies do not answer e-mails or SMS's and only respond telephonically you must know that they are afraid that the response can be used against them in court. The data service from Vodacom is notrotius and is slow and cut out often and you have to stop when you want to download large data like upgrading windows 10. I TC van der Vyver have complained since May 2016 with only a router being installed without any improvement in reception. They then said after all my complaints that they are waiting for a site plan.</p> <p>I and my other colleaques had to change our service provider and the amazing thing is where I paid for 10 GB data per month I am now using less than 3 GB data per month. I am now been handed over to a debt collector for R 19 000 which I will contest in court.</p> <p>I cannot believe that a once reputable company which I have supported for more than 20 years wants to ***** from people which they could not provide a proper service to. </p> <p>TC van der Vyver</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
