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puseletso D

1 reviews | Active since Jun 2013

13 Mar 2023, 08:10

Poor service from vodacom I regret choosing vodacom

I ported on the 9th of March from mtn to vodacom, till today I am not able to receive calls I called the customer line spoke to Tobi, with no win, then had to use my own airtime to contact them and the consultant tells me I need to wait 72 hours for this matter to be resolved, I work with my cell phone number. My work has been a stand still I am soo frustrated and disappointed by vodacom. I regret choosing this network.

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Replies (1)
Vodacom
Vodacom's reply13 Mar 2023, 08:25
Official
 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team