Poor service from Vodacom Goldfields and their ***** of a manager

When growing up Vodacom used to be one of the leading ISP in the entire country but as of late it has turned to a place of mediocre with its stuff members that feel like their doing you a favour.

I received a home 5G internet deal but retired the router as there’s no 5G in my area, a technician from Vodacom phoned me and said I should return it and tell them to cancel my deal. Bear in mind the router didn’t even work for more than 3 days and I was debited. They took the router for a month saying they cancelled my deal but still I’m being debited for a router I didn’t use ! I hope to get assisted than being referred to speak to a robot