pjvr
pieter janse van rensburg
1 reviews | Active since Apr 2010
24 May 2020, 15:16
Poor service from Vodacom fibre
We had vodacom fibre installed at our home on 19 May 2020. The incorrect configuration settings were sent to our modem according to the consultant at the helpdesk, and no-one seems to be able to help us, as our internet is still not working up to now 24 may 2020. We phoned the customer helpline numerous times without success, our service request number is SR***.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
24 May 2020, 16:09Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 May 2020, 16:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team