Poor Service from Vodacom Fibre

Our Fibre has been down since Wednesday. On Friday the 24th an appointment was made for the 26th of September at 11:00. Phoned the helpdesk 1904 and spoke to an consultant. Insisted to speak to a manager. Spoke to Olga. She assured that the issue would be attended to still today. She phoned me back at 14:45 and assured me that the issue will be resolved today and the technician will get in touch with me. She assured me that she will call me back ar 16:00 to follow-up. Well once again Vodacom showed that they do not care about their customers in a time where working from home is crucial. 10 out of 10 for no service delivery Vodacom. I cannot complain about your service because there is no service..