MK
MARIA K
1 reviews | Active since Mar 2018
13 Apr 2024, 12:51
POOR SERVICE FROM VODACOM FIBRE
Was suspended on Friday,i made the payment that was in arears sended proof of payment to email *** and also to different consultants I communicated with when I called the customer care....I was told after 4 hour I will be connect until now I'm still not connected.
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Vodacom's replyOfficial
13 Apr 2024, 15:58Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply13 Apr 2024, 15:58
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team