CK
Catherine K
1 reviews | Active since Oct 2020
15 Oct 2020, 16:52
Poor service from vodacom!!!
I had no internet connection from my newly installed fibre for the past 4 days. Ive called in several times ( twice a day atleast, wasting my airtime) and all i get is we have logged the service request and a whole lot of empty promises. What poor service from vodacom after only having the fibre installed 10 days ago!!! So disappointed!!!
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Vodacom's replyOfficial
16 Oct 2020, 07:02Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Oct 2020, 07:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team