KM
Kokeco M
1 reviews | Active since May 2020
14 May 2020, 18:01
Poor service from vodacom
Vodacom deducted money for a phone they didn’t deliver. To date I’m still waiting for the phone. I called them to cancel it, but it’s still not canceled. Such poor service! So basically I’m paying for a phone I don’t have!
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Vodacom's replyOfficial
15 May 2020, 08:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 May 2020, 08:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team