SO
Shane O
1 reviews | Active since Dec 2021
05 Jan 2022, 12:04
POOR SERVICE FROM VODACOM
Today I cant apply for a contract because someone or a third party app**** for credit in my name on the 8th of December 2021. The Vodacom customer care lines (ALL OF THEM) were not able to assist me. When I explain it was not me and I need proof I just got the rude reply "try again in 60 days" I mean this is total nonsense. They couldn't provide me no proof what so ever. I WONT RECOMMEND VODACOM TO ANYONE....
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Vodacom's replyOfficial
05 Jan 2022, 15:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Jan 2022, 15:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team