1 reviews | Active since May 2016
Poor service from Vodacom customer care
Does not respond in the 7 working days as promised, did not resolve query that i had with regards to price increase on contract, that i believe is not valid as my contract was taken out on promotion that was suppose to be valid for 24 months. Could not provide answers as to apparent resolution of query given by accounts department. Just general poor service all round.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
As per our telephonic interaction the matter has been resolved.
Regards,
Wardah
Dear Customer,
As per our telephonic interaction the matter has been resolved.
Regards,
Wardah