ZJ
Zach J

1 reviews | Active since Jan 2017

31 Jan 2017, 13:50

Poor Service from Vodacom (Centurion Mall)

<p>I took a new contract from Vodacom 2 weeks ago.</p> <p> </p> <p>My problem is the following: Firstly On the contract as an extra I ordered a Sony PlayStation. Every time I call the shop or visit the shop I get the same excuse. "We have order the PlayStation and we are still waiting for the order" How long must I wait for this? It’s been 2 weeks already .</p> <p> </p> <p>Secondly I wanted a cover and screen protector . Same story. We order it and I am still Waiting but it should be here on Friday. Two weeks have past and still no feedback or communication from Vodacom. This is really bad service and I expect better from this company. I really feel like canceling this contract and moving to one of the other providers.</p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply31 Jan 2017, 14:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team