1 reviews | Active since Jan 2017
Poor Service from Vodacom (Centurion Mall)
<p>I took a new contract from Vodacom 2 weeks ago.</p> <p> </p> <p>My problem is the following: Firstly On the contract as an extra I ordered a Sony PlayStation. Every time I call the shop or visit the shop I get the same excuse. "We have order the PlayStation and we are still waiting for the order" How long must I wait for this? It’s been 2 weeks already .</p> <p> </p> <p>Secondly I wanted a cover and screen protector . Same story. We order it and I am still Waiting but it should be here on Friday. Two weeks have past and still no feedback or communication from Vodacom. This is really bad service and I expect better from this company. I really feel like canceling this contract and moving to one of the other providers.</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
