RN
Rudi N
1 reviews | Active since Jul 2017
25 Jan 2023, 08:51
Poor Service from VODACOM
Extremely Poor signal in our area for the last two weeks. Cannot get through to their call center. Sent an email to their customer care on the 16th of January and received no reply. They keep trying to call me on my mobile phone WHERE THERE IS NO SIGNAL!!! Reply via email which I SENT YOU!!!!
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Replies (2)
Vodacom's replyOfficial
25 Jan 2023, 09:44 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Jan 2023, 09:44
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
RN
Rudi N's updateReviewer Update
13 Feb 2023, 07:02Again, there are reoccurring Data purchases on two of my numbers that was not approved. This after I canceled two of my contractors. I have placed a block on the VODACOM debit order and will not be paying.
RN
Rudi N's update13 Feb 2023, 07:02
Reviewer Update
Again, there are reoccurring Data purchases on two of my numbers that was not approved. This after I canceled two of my contractors. I have placed a block on the VODACOM debit order and will not be paying.