VL
Vivienne L
1 reviews | Active since Sept 2023
11 Mar 2025, 14:33
Poor service from Vodacom business fibre
Please do not waste your time installing Vodacom Business fibre. Since the day we signed up we have had endless problems. First they yook forever to install and since the speed and connection has not been what we signed up for. We also opted for LTE back up but this does not wotk and when you phone for assistance then you are transfered from pillar to post and no one can help you. Rather pay the extra and use a proper fibre company
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Replies (1)Vodacom's replyOfficial
12 Mar 2025, 08:18Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply12 Mar 2025, 08:18
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
