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Tammy V
1 reviews | Active since Nov 2019
08 Jun 2023, 12:26
Poor Service From Vodacom as Usual
Upgraded my phone Mid May 2023, the consultant **** to me saying my bill will be cut in half and by the end of June 2023 i will only pay 910 end of and from July 2023 going forward my bill would be 810 only. should I migrate numbers. Called Vodacom today because the amount the consultant gave me didn'treflect on my invoice, I was put through so different divisions for over 1 hour and no one was able to help me...
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Vodacom's replyOfficial
08 Jun 2023, 13:19 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Jun 2023, 13:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Tammy V's updateReviewer Update
08 Jun 2023, 13:25That's what they were saying to me and couldn't help me and trust wasn' a **** call. So please don't get your bots to respond to my messages. Get a real person to call me period this is not the first time that Vodacom bull****ted me regarding a sale it happen two years ago and again this year, it's the 2nd time around.
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Tammy V's update08 Jun 2023, 13:25
Reviewer Update
That's what they were saying to me and couldn't help me and trust wasn' a **** call. So please don't get your bots to respond to my messages. Get a real person to call me period this is not the first time that Vodacom bull****ted me regarding a sale it happen two years ago and again this year, it's the 2nd time around.