1 reviews | Active since Apr 2018
Poor service from Vodacom again
So once again I am being overcharged by vodacom after the last time I lodged a complaint on hello Peter I was contacted almost immediately to sort out my issues I was told everything would be sorted but once again I am being overbilled by vodacom I think that the service I have received is the worst I currently hate vodacom and I advise that no1 else falls into their trap of the worst customer service I'm past the point of frustration and need my issues to be sorted today i requested that my contract be canceled on breach of agreement as I have not received the service promised but was told that I had to pay a cancelation fee I was willing to pay whatever is owed for the remainder of my contract to get out of this hell but I'm being forced to pay a cancelation fee. Why is it that only when I go to hello Peter I get service. I want my contract canceled and I am going to icasa if vodacom wants to contact me and fix this mess today please do so my contract number is ********** 606 contact me on ********** 970
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
