Poor service from Vodacom

My contract with Vodacom expired in June 2025 and yet there was no notification to this effect and money was taken off my account each month. When I was told in February by Vodacom about the expiry in 2025, I wished to cancel my debit order. I went to the bank and was informed that I had to go to Vodacom in order for them to cancel the contract and then the debit order would be cancelled. I went to the Vodacom office in the Riverside Mall, Nelspruit and the contract was cancelled. I received an SMS and an email to this effect. This month the debit order was still in place. I went to the bank to have it cancelled, but was told that Vodacom had blocked the bank doing this! I now have to travel to Nelspruit, a distance from Sabie of 60 kms, to visit Vodacom office at Riverside Mall once again. I am 83 years old, a SASSA pensioner and, because of the inefficiency of the accounts department of Vodacom, I am forced to drive, spending R500 on fuel (which money I can ill afford) to Nelspruit. I feel Vodacom should reimburse me for this amount!