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francois G

1 reviews | Active since Sept 2014

06 Dec 2021, 10:50

Poor service from vodacom

I handed my oppo phone in on 6 nov under job nr ***6 and since then I get messages that they wait for spares. My phone is not even 12 months old. The vodacom store cant help and I must still just pay for a phone I dont even have. Why is there warrenties? It is a month later and nobody answer the repair centre phone

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Replies (1)
Vodacom
Vodacom's reply06 Dec 2021, 12:30
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team