SR
Suzanne R
1 reviews | Active since Oct 2020
23 Oct 2023, 08:41
POOR service from VODACOM
I got a new contract online on 11-10-2023. As to date I still don't have my phone. I have requested a floor manager to contact me back on several occasions, yet nobody bothers to contact a person back. Very poor service from Vodacom!!! MY ORDER IS AT DISPATCHED SINCE 17-10-2023
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
23 Oct 2023, 10:07Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply23 Oct 2023, 10:07
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
SR
Suzanne R's updateReviewer Update
23 Oct 2023, 15:14STILL NO CONYACT HAVE BEEN MADE BY VODACOM!! PATHETIC SERVICE
SR
Suzanne R's update23 Oct 2023, 15:14
Reviewer Update
STILL NO CONYACT HAVE BEEN MADE BY VODACOM!! PATHETIC SERVICE