CW
Charlotte W
1 reviews | Active since Aug 2014
18 Mar 2021, 13:12
Poor service from Vodacom
Good day
As of Monday I am buying 1gig data everyday and dont even last till midday then have to recharge again. There is no background data running. Im hardly on whatsapp or facebook. This is rediculous. I need to know why this is happening and why only Vodacom is so expensive by using data.
Im furious.
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Vodacom's replyOfficial
18 Mar 2021, 13:59Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply18 Mar 2021, 13:59
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team