FV
Frank V
1 reviews | Active since Jun 2017
25 Oct 2021, 12:50
Poor service from Vodacom
It's been 10 days that the Fiber in Lydenburg is off, evertime we call and ask when the Fiber will be restored there is a new excuse, no follow up from Vodacom and no consistency in what they report as the problem. The Technician working on the problem is also dodging the question when asked when it will be restored.
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Vodacom's replyOfficial
25 Oct 2021, 13:50Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Oct 2021, 13:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team