Poor Service from Vodacom

Item: Vodacom
Rating: 1
Author: Radhie N

I have been trying to contact Vodacom with regards to an existing contract. Every time I contact them, it's the same conversation that ends with "we will get back to you". It's been two weeks and I am still waiting for them to get back to me.

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Replies (1)

Vodacom's replyOfficial

22 Oct 2024, 09:34

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply22 Oct 2024, 09:34

Official