Poor service from vodacom

Item: Vodacom
Rating: 1
Author: Silibele C

Be aware Vodacom will reap you off especially when it comes to Fibre they send invoices monthly of the amount you are supposed to pay all of a sudden you are owing them the amount you didn't even know about . When you call they tell 6 different stories honestly this is not okay 😐 😕 and they are good at lying

Helpful (0)

Replies (3)

Vodacom's replyOfficial

16 Jul 2024, 07:59

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply16 Jul 2024, 07:59

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Silibele C's updateReviewer Update

17 Jul 2024, 07:26

Dear Vodacom Customer. Your service ticket with reference number EC-1TU3-3HR809 has been closed. Thank you Vodacom. Why is it closed when not resolved

Silibele C's update17 Jul 2024, 07:26

Reviewer Update

Dear Vodacom Customer. Your service ticket with reference number EC-1TU3-3HR809 has been closed. Thank you Vodacom. Why is it closed when not resolved

Silibele C's updateReviewer Update

17 Jul 2024, 07:30

And can I make a short fall when I oly recieved the invoice on the 6/7/2024 honestly stop lying this is not what the lady said to yesterday 🤔 why do you always have to do this please stop with this nonsense 😒

Silibele C's update17 Jul 2024, 07:30

Reviewer Update