GF
Grobler F
1 reviews | Active since Feb 2021
19 Feb 2021, 07:02
Poor service from Vodacom
2 contracts were upgraded without my permission which Vodacom acknowledge but they struggel since Aug 2020 to get the contracts cancelled. I spend hours on the phone to get this problem resolved with no success. I am going to cancel all my contracts with Vodacom as i never ever experienced such poor service.
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Vodacom's replyOfficial
19 Feb 2021, 07:22Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Feb 2021, 07:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team