Poor service from Vodacom

Item: Vodacom
Rating: 1
Author: Lucky D

I am laying a formal complain against Vodacom,I have been with Vodacom for 5 years using their contract services. Last year February I have upgraded my account for a 2 years contract and now they just decided to make it 3 years,The contract was opened in kolonaide Mall,and it happened after I declined an early upgrade from their call center

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Replies (1)

Vodacom's replyOfficial

18 Oct 2025, 08:36

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply18 Oct 2025, 08:36

Official