Poor service from Vodacom

Item: Vodacom
Rating: 1
Author: Ashveer R

I have upgraded my contract on 06 June 2021 and still did not receive my phone.

Apparently vodacom do not have stock of the device and I have been given a date when stock will arrive numerous times but still no stock.

When I called in the consultant told me that no one can assist me (Not even Shameel the CEO) and they do not know when they getting stock.

So do I sit and wait for vodacom to get stock. It seems as though they may never get stock of this phone.

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Replies (1)

Vodacom's replyOfficial

09 Jul 2021, 13:57

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply09 Jul 2021, 13:57

Official