NF
Niel F
1 reviews | Active since Sept 2020
15 Sept 2020, 19:02
Poor service from Vodacom
My wife app**** for a new contract around 24 July 2020, after making more than 20 phone calls and sending a number of emails, Vodacom kept on making promise after promise and never delivered any service. She still did not receive her phone or even any response back from Vodacom. This is extremely unprofessional service from them
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Vodacom's replyOfficial
16 Sept 2020, 07:26 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Sept 2020, 07:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team