Poor service from Vodacom
Ek is baie teleurgesteld in Vodacom, kon my wifi router van 27 Maart nog nie gebruik nie. Het Vodacom al 5 keer gebel. Na ek kansellasies gebel het en gesê het ek gaan my router kanselleer, het die dame vir my 5gb data opgesit. Die volgende dag was die data weg....ek is raadop. Ek gaan my debietorder kanselleer al is my ****rak vir nog 'n jaar want Vodacom het nie hul kant van die ****rak nagekom nie, hoekom moet ek betaal?
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Vodacom's replyOfficial
17 Apr 2020, 07:57 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Apr 2020, 07:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team