Poor service from Vodacom

Our firm has a couple of data bundle contracts with Vodacom which gets loaded every month.<br> To-date our data has not been loaded on some if not all the lines for the month of August. <br> <br> We first picked up the problem when users complained around the 3rd that their data was not loaded for the month of August. When I 1st phoned Vodacom I was told that they had a technical error with loading data because the 1st fell on a Saturday but all will be rectified. Two days later the problem wasn't solved and yet the debit for the month wen't through without any Technical glitches. After logging a call a few days ago today I get a reply saying data was received on 2015-08-01 and yet I logged a call after the 1st (nothing is mentioned about the technical error). When checking the data bundle it is still on 0MB.<br> <br> I've been making calls trying to find out what the problem is and nothing seems to materialize and we are still without data for the month.<br> <br> I fail to understand why a company like Vodacom could struggle to handle such a situation and give us the run around like this.<br> <br> This is just poor service and nonsense.<br> <br> Jacob<br> <br> <br> <br>