poor service from vodacom

Item: Vodacom
Rating: 1
Author: Sammyfish S

I paid and did my contract sim swap in Benoni Lakeside early May. Still today my number isn't working. Very disappointed and sad by poor customer sercice from vodacom

Helpful (0)

Replies (1)

Vodacom's replyOfficial

12 May 2023, 10:01

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply12 May 2023, 10:01

Official