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1 reviews | Active since Oct 2022
11 Oct 2022, 22:15
Poor service from Vodacom
I am without Wi Fi for 7 days. I went to a Vodacom shop to log a call and they said that a technician will be in contact with me within 48 hours. That never happened. They do not have technicians over weekends. Unfortunately it is a new contract, but believe you me, I will never do business with Vodacom again.
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Vodacom's replyOfficial
12 Oct 2022, 06:59Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Oct 2022, 06:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team