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karin O
1 reviews | Active since Oct 2018
26 Nov 2019, 11:36
Poor service from Vodacom
Such poor service. Fiber has been installed at our home in Hartbee****rt, they said in 3 hours we could be connected, 5 days later still no connection, no one phones us back and they send no one out to come and help? What must we do ?????
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Vodacom's replyOfficial
26 Nov 2019, 14:23Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Nov 2019, 14:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team