JF
Jontae F
1 reviews | Active since Feb 2019
26 Feb 2019, 16:18
Poor service from vodacom
So back in December I decoded to go for an upgrade with vodacom to an IPhone 6 and it was working perfectly got a few weeks then the phone started giving me problems it started switching off and glitching as well then I sent it back and they " Repaired" it and keep in mind my insurance paid off to fix it then the phone came back after 2 weeks and the next day it did the same thing the I sent it back again and now it's been there for a week and a half with had caused so much inconvenience and it's contract so I'm not using for February yet I'm paying; I wouldn't recommend Vodacom to anyone there service is slow and bad
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Replies (3)JF
Jontae F's updateReviewer Update
26 Feb 2019, 16:21Contact me via email **********
JF
Jontae F's update26 Feb 2019, 16:21
Reviewer Update
Contact me via email **********
Vodacom's replyOfficial
27 Feb 2019, 08:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Feb 2019, 08:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
27 Feb 2019, 10:46Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that as requested, we've responded via email.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that as requested, we've responded via email.
Regards
Vodacom Consumer Website Team
Vodacom's reply27 Feb 2019, 10:46
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that as requested, we've responded via email.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that as requested, we've responded via email.
Regards
Vodacom Consumer Website Team