EN
Elizabeth N

1 reviews | Active since Jun 2018

23 Jan 2019, 20:16

Poor service from vodacom

Just an update on the previous problem ive posted about... well no update really. Problem still unresolved. My messages are being ignored. No one seems to be able to help no one seems to care to find a solution. I guess they hoping I'll get tired of calling and messaging and let this go! So much for customer service. Thank Bluff vodacom for keeping to yourls word.

0
Replies (2)
Vodacom
Vodacom's reply24 Jan 2019, 07:11
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team    
Vodacom
Vodacom's reply24 Jan 2019, 11:27
Official
Dear Customer,

Thank you for registering your complaint with our office.

Please be advised that this matter needs to be attended to by the Store Manager, as they are best equipped to assist. Kindly visit the store directly.

Regards
Consumer Website Team