1 reviews | Active since Jul 2018
POOR SERVICE FROM VODACOM
We reside at the lower area of the Northcliff hill, near western end of Senior Drive. We have a beautiful view, all the way past Allens Neck. We had reasonably good service from Vodacom up until a few months ago when their service deteriorated to virtually non-existent. We have to wait long periods to get a signal, have to stand in certain areas just to get some, but very poor reception. Yesterday I waited 8 minutes for a pin from my bank (doing internet banking) and then abandoned. In all this suffering (dialing and redialing, etc) my big fat cell phone service supplier sits smiling - just making more money. Vodacom is not nearly living up to its credo. It has become a sick company. Stay away!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
