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Stephen S

1 reviews | Active since Jul 2018

26 Jul 2018, 08:37

POOR SERVICE FROM VODACOM

We reside at the lower area of the Northcliff hill, near western end of Senior Drive. We have a beautiful view, all the way past Allens Neck. We had reasonably good service from Vodacom up until a few months ago when their service deteriorated to virtually non-existent. We have to wait long periods to get a signal, have to stand in certain areas just to get some, but very poor reception. Yesterday I waited 8 minutes for a pin from my bank (doing internet banking) and then abandoned. In all this suffering (dialing and redialing, etc) my big fat cell phone service supplier sits smiling - just making more money. Vodacom is not nearly living up to its credo. It has become a sick company. Stay away!

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Replies (1)
Vodacom
Vodacom's reply26 Jul 2018, 08:48
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

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Regards,

Vodacom Consumer Website Team