Poor service from vodacom

After numerous attempts at contacting vodacom to assist me with my talking point i then reported it here on hello peter. I was then contacted given 2GB of data and was told by the 22 july 2018 my problem will be resolved. Its the 25th of July and nothings changed. My points are still reflecting 2892 as it has been for over a year or 2. Im stuck between a rock and hard place now because ive run out of ways to get this rectified.

Frustrated E Naidoo ********** 525