1 reviews | Active since Sept 2012
Poor service from Vodacom
On the 30th of April I reached my data cap on my corporate vodacom data simcards, my<br> new data cap comes into effect on the 1st of each month, I have two simcards linked<br> to the same number and package. I have phoned Vodacom<br> since the 1st of May 7 times, I have had 7 different consultants who keep telling<br> me that the issue has been resolved I must please wait an hour. It is now almost the<br> 6th of May and I have waited 5 days for this to be resolved. I use my corporate data <br> cards for business and each day without them myself and the company lose money. With<br> a corporate client that spends well over R150 000 a month with Vodacom you would<br> think a speedier solution would be availabe, Highly unimpressed with Vodacom''s service.
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer
