1 reviews | Active since May 2017
Poor Service From Vodacom
<p>hi</p> <p> </p> <p>I keep on receiving poor servce from vodacom , my number ********** 636 has been blocking on credit limit however is a top up account and vodacom call centre agents have to unlock it manualy and every day have to call them to tell them to unlock the line .</p> <p> </p> <p>The back office is useless and I am unable to speak to the resposible person , I regret the day I opened this contact and Vodacom have proven their ability to resolve customer issues is close to non existence .</p> <p> </p> <p>if you are looking for a new contracts definetly do not consider vodacom they are useless !!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Nduduzo Mjwara,
We are sorry to hear of the circumstances under which your posting has reached us and we do apologise for the inconvenience caused.
We've rep**** to you via email and await your response.
Regards,
UW
Dear Nduduzo Mjwara,
We are sorry to hear of the circumstances under which your posting has reached us and we do apologise for the inconvenience caused.
We've rep**** to you via email and await your response.
Regards,
UW
Dear Nduduzo Mjwara,
Thank you for your patience.
Our records reflect that your query is resolved.
Regards,
UW
Dear Nduduzo Mjwara,
Thank you for your patience.
Our records reflect that your query is resolved.
Regards,
UW
