Poor Service from Vodacom

I would just like to complain about the absolutely pathetic service I have received from the Vodacom shop in Canal walk.<br> <br> Firstly I receive a call at 20:46 on a Monday night telling me phone is ready for collection. I don't know about you but my mother always told me it was rude to call people after 19:00. Secondly she could answer none of my questions about what was wrong with the phone etc<br> <br> Thirdly, why am I being asked to pay almost R400.00 when I was told when booking it in that it was still under the first years warranty? Surely I should have also received a call or an sms to accept the quote before they went ahead with the repairs? These questions obviously could not be answered by the person calling me or from the person I spoke to the following day, after 4 calls to the branch and being disconnected twice<br> <br> I seem to have to fight with Vodacom about everything. Last week we ordered a wireless router and they delivered a ****le - this has still not been sorted out<br> <br> Next year I move to cell C!!!!!!