Poor service from Vodacom

<p>I took out a wi fi contrat at the Vodacom shop in Centurion Mall on 29 Aug 2016. Since then I am struggeling to get the new sim card activated. I visited the shop and all it seems they can do is to phone activations to no avail. The consultant even sent an email to the activation's department with no results. He Cc the email to me aswell. I have been phonig Vodacom customer care and activations and they all give me the run around. I decided to phone the store and they told me they are experiencing technical difficulties for the past few days. They cannot activate the simcards now but he will see what he can do and he will still phone today. Needles to say no call from the store manager and my simcard is still not activated. Why wasn't I informed about the situation when I took out this contract. I need the wifi to do my work, but Vodacom couldn't care.</p>